1. Information Collected by Our Services
While providing our services, we collect information from you in various different ways.
We may collect the following information from you:
1.1 Personal Information
We may require you to provide us with certain information that identify you personally (Personal Information), including:
If your chosen mode of communication is e-mail or letter, any information provided in such communication may be considered and collected as Personal Information.
Information associated with you and your use of the Services, such as your browser type, IP address, unique device identifier, the phone calls that you make through the use of the Services, requesting URL, referring URL, browser language, the pages viewed by you, and the date and time of your visit may be collected and reserved.
We may also use third party analytics services in association with the Services to record mouse clicks, mouse movements, scrolling activity, and/or clicks to call or contact heath care providers through the use of the services. However, the information collected by the use of these services merely aim at identifying usability problems and make the Services even more convenient to use. We only intend to gather anonymous user information, and the recordings are stopped before you sign-in or create an account. You shall be notified in advance should we decide to use any third party analytics services to collect Personal Information.
1.3 Cookies and Similar Mechanism
1.4 Information Provided on Behalf of Children
2.Information You Submit
The information you submit through the use of the Services may be stored by us. The information is used by us to fulfil your requests, provide Service functionality, improve Service quality, put up relevant advertisements, provide customer service, send out messages to you, support our systems, allow for disaster recovery, personalize your experience with us and be in line with legal obligations. While submitting information to or through the use of the Services, please note that:
We refrain from renting, sharing, selling or trading Personal Information with third parties to serve their direct marketing purposes. However, we do work with third parties, and they may have access to some of your information.
3.1 Information Sharing
3.2 Service Providers
If we may need to outsource some of our technical and customer support, quality assurance testing, tracking and reporting functions, payment processing operations and other services to third parties, we may share some of your information to help them perform their services better.
3.3 Business Transfers
3.4 Health Care Providers
4. Use and Disclosure of Your Information
We collect and store Personal Information with the aim to provideyou a more efficient, substantial and personalized experience. For example:
You agree that CareKraft may need to use your Personal Information to grant your health care providers the permission to make appointments with other doctors on your behalf, and as required. Booking an appointment will be the sole purpose, refraining your health care providers from transmitting any information regarding the provision of health care.
As a registered User of the Services, you have the right to change your username by signing in or modify some of the Personal Information included in your profile. On your request, CareKraft will make their best efforts to delete your account and all the Personal Information in your profile. However, some residual information may be retained by CareKraft even when your account is removed. When you delete your account, you need to understand that removed content may continue to exist in backup copies for quite some time. However, they will not be available to others. Moreover, information about you that has been shared with others or have been independently uploaded or retained by other Users, will continue to remain on the Services.
We understand the importance of securing your Personal Information. We follow industry standards in protecting the Personal Information you have submitted to us, both during its transmission and upon receiving it. However, even though we make best efforts to store your Personal Information in a secure environment, hidden from the public, you must understand that the concept of fool-proof security is a myth. We do not guarantee to prevent the possibility of any unintended disclosure of your Personal Information. However, if we come to know of any such possibility or incident, you will use reasonable efforts to notify you of the same with immediate effect.